Partner Services Intern

The Partner Services team for an international cultural exchange program is looking for a motivated, dependable, and energetic intern to join their team in San Francisco. This role is an excellent opportunity to learn the technical and operational aspects of a major cultural exchange program. Candidates must have strong organizational abilities, excellent written and verbal communication skills, and feel comfortable using online databases, particularly Salesforce. This role will support a 4-person Partner Services team and involve regular communication and collaboration with US staff and AuPairCare’s overseas partner offices.

Responsibilities:

• Apply knowledge of Department of State au pair program requirements to ensure quality recruitment of candidates through the careful review of au pair applications
• Assist with the management of overseas partner relationships by developing partner training materials and assisting with communication efforts
• Respond to inquiries from program participants via e-mail and assist with interviewing au pair candidates on Skype
• Utilize Salesforce database to manage and analyze program and participant data
• Assist with ongoing team projects, including a monthly newsletter to partners, au pair promotions, and partner training initiatives

Skills Required:

• Excellent written and verbal communication skills 
• Project and time management skills; must be able to multi-task
• Demonstrated experience using computer software and analyzing data, experience with Salesforce and Microsoft Outlook and Excel is a plus 
• Team player comfortable working with a diverse group of people in an office environment
• Self-motivated and driven to surpass expectations 
• Strong organizational skills and attention to detail
• Bachelor’s degree required 
• Experience as an au pair or with a cultural exchange program is a plus